SENIOR GRAPHIC DESIGNER
RST Brands, Salt Lake City, UT | Jan 2022 – Mar 2023
- Full design and content audit of company website
- Create promotional graphics for 2-3 promotions each month
- Manage social networks creating posts and research best practices
- Implemented new design strategy to promotions to bring in a human element increasing engagement by 15%.
- Facilitate an update of our website chat software which saved the company $8,000/yr
WEBSITE MANAGER
Apex Sports Massage, Herriman, UT | Apr 2019 – Dec 2021
- Design, prototype, and implement new company website increasing engagement by 40%
- Update and manage website as changes are needed
- Review site regularly for any issues or improvements
SALES TEAM MANAGER
RST Brands, Salt Lake City, UT | May 2018 – Jan 2022
- Assist on several marketing and creative projects
- Manage and train new and existing employees
- Streamline lead follow up process saving 10% of time spent and increasing team sales by 15%
- Lead team meetings and propose improvements
- Assist customers with custom designs, orders, and questions
RESERVATIONS AGENT
Intercontinental Hotel Groups, Salt Lake City, UT | Apr 2016 – May 2018
- Assist guests in making and modifying hotel reservations
- De-escalate customers and connect to proper department
- Create a custom company coloring book to sell to employees earning $500 for the employee care fund
GAME FLOOR MANAGER
All Star Bowling & Entertainment, Draper, UT | Dec 2012 – Apr 2016
- Trained in all departments including Customer Service, Sales, Event
Coordinator, Training, and Floor Manager
- Manage inventory and order product for ticket redemption center
- Designed new ticket price labels with company logo
